Case study

Manufacturer — plant-floor visibility in 11 weeks

Manufacturingcloud-infrastructure2026-02-10

Time to unified monitoring

11 weeks

Sites covered

14 / 14

First-hour detection

<20% → >90%

In their words

"Eleven weeks in, the first Monday morning stand-up was someone showing us a dashboard instead of someone calling in from a plant."
VP Manufacturing IT · Industrial manufacturer (anonymized)

A multi-site industrial manufacturer had 14 plants running heterogeneous SCADA, MES, and historian stacks with no common monitoring plane. Incidents were discovered by phone calls from shift supervisors. Helptype deployed an OT/IT observability layer bridging plant-floor telemetry into a central platform, with per-line dashboards and on-call rotation. Unified monitoring across all 14 sites was live inside 11 weeks. First-hour detection rate moved from under 20% to above 90% on covered assets.

01 · Architecture

Architecture — before & after

Before

Before: 14 plants, each with its own historian and SCADA fork. Incidents discovered by phone call from shift supervisors. No central retention.

After

After: edge gateway at every line, single message bus into central observability plane, line-level dashboards with on-call rotation. First-hour detection ≥ 90%.

02 · Stack