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helptype.

Team

Leadership & named engineers

Real names, real tenures, no stock photography. Every bio below is what you'll actually work with.

01 · Leadership

Leadership

DL

Dana Lupescu

Co-founder · Practice Director

· 5 years at Helptype

Previously: Amazon Web Services, Orange Business Services, Endava

Spent a decade inside vendor-side teams before starting Helptype with Maria. Runs the Full-Stack IT practice and owns the executive review cadence with every pod client.

MV

Maria Voinea

Co-founder · Principal Cloud Architect

· 5 years at Helptype

Previously: AWS ProServe, Software AG, TechHub

Built and ran platform teams for regulated workloads across EU and MD. Co-founded Helptype with Dana to move the center of gravity from vendor pitches to named-engineer delivery.

IM

Ivan Moroz

CISO-in-residence · Cybersecurity Practice Lead

· 4 years at Helptype

Previously: Raiffeisen Bank International, Deloitte Risk Advisory, Moldindconbank

Ran SOC 2 and PCI-DSS programs at three banks before joining Helptype. Skeptical of anything that removes evidence from the audit trail.

02 · Practice leads

Practice leads

MV

Maria Voinea

Co-founder · Principal Cloud Architect

· 5 years at Helptype

Previously: AWS ProServe, Software AG, TechHub

Built and ran platform teams for regulated workloads across EU and MD. Co-founded Helptype with Dana to move the center of gravity from vendor pitches to named-engineer delivery.

AP

Andrei Postolache

Head of Engineering · Software Development Lead

· 9 years at Helptype

Previously: Manhattan Associates, eMAG Technology, Tremend Software Consulting

Shipped three WMS/TMS integration builds and two payment platforms. Believes contract-first APIs are cheaper than the alternatives.

TC

Tatiana Cernei

Head of Managed Operations · Managed IT Practice Lead

· 8 years at Helptype

Previously: Orange Moldova, Eurolines IT, Atos

Runs the 24/7 ops desk in EN/RO/RU. Cut response-time SLAs in half at two prior shops by owning the runbook instead of the vendor.

IM

Ivan Moroz

CISO-in-residence · Cybersecurity Practice Lead

· 4 years at Helptype

Previously: Raiffeisen Bank International, Deloitte Risk Advisory, Moldindconbank

Ran SOC 2 and PCI-DSS programs at three banks before joining Helptype. Skeptical of anything that removes evidence from the audit trail.

DL

Dana Lupescu

Co-founder · Practice Director

· 5 years at Helptype

Previously: Amazon Web Services, Orange Business Services, Endava

Spent a decade inside vendor-side teams before starting Helptype with Maria. Runs the Full-Stack IT practice and owns the executive review cadence with every pod client.

03 · Sector leads

Sector leads

RM

Radu Munteanu

Manufacturing Sector Lead

· 6 years at Helptype

Previously: Siemens Industry Software, Rockwell Automation

OT/IT convergence engineer turned sector lead. Writes about plant-floor observability that doesn't require a rip-and-replace.

ES

Elena Stoica

Logistics Sector Lead

· 7 years at Helptype

Previously: Manhattan Associates, Blue Yonder, DHL Global Forwarding

Brought the yard-management playbook from her time at a 3PL into Helptype's logistics practice. Keeps an EDI schema library and argues with you about timestamps.

DV

Dmitri Volkov

Financial Services Sector Lead

· 11 years at Helptype

Previously: Temenos, OTP Bank, Raiffeisen Bank International

Core-banking integration lead across three banking programs. The procurement desk's favorite engineer because he always brings the right paperwork.

ND

Natalia Dumitrescu

Healthcare Sector Lead

· 6 years at Helptype

Previously: Oracle Health, Allscripts (Veradigm), Siemens Healthineers

Owns HIPAA posture + BAA workflow for clinical engagements. Writes runbooks for on-call clinical shifts, not for sales decks.

04 · Engineers

Engineers

CP

Cristina Petrov

Principal SRE

· 3 years at Helptype

Previously: Google SRE, Adobe

Regional-bank pod tech lead. Wrote most of the incident-review template the company uses.

VC

Vlad Cojocaru

Senior Security Engineer

· 4 years at Helptype

Previously: Kaspersky Lab, Bitdefender

Segmentation + key-management work across FSI engagements. Will argue with you about HSM vendor claims.

AR

Alex Rotaru

OT/IT Architect

· 5 years at Helptype

Previously: Schneider Electric, Siemens Digital Industries

Plant-floor telemetry + edge-gateway specialist. Designed the 14-plant rollout that shipped in 11 weeks.

OK

Oksana Kirillova

Platform Engineer

· 3 years at Helptype

Previously: Yandex Cloud, Tinkoff

Observability plane + cost-governance specialist. Owns the Datadog-to-Grafana migration pattern for regulated tenants.

LH

Lucian Harbur

Senior Backend Engineer

· 4 years at Helptype

Previously: SAP Labs, Endava

Manufacturing ERP cutover lead. Rebuilt the order-intake pipe with transactional guards after three rolled-back attempts.

RC

Roman Caraman

Integrations Lead

· 5 years at Helptype

Previously: Manhattan Associates, Oracle NetSuite

WMS/TMS integrations across three 3PL networks. Keeps a file of yard-layout diagrams taped to his monitor.

AV

Ana Vornicu

Platform Engineer

· 2 years at Helptype

Previously: Endava, Crossover

Geofence + handheld-event pipelines. Wrote the yard-visibility service used in the 3PL case study.

ȘG

Ștefan Groșu

Lead Integrations Engineer

· 6 years at Helptype

Previously: IBM Sterling, Tremend Software Consulting

Built the EDI transform engine that cut partner onboarding to five days. Skeptical of any XSLT that exceeds two screens.

IP

Iana Petrenko

Senior Engineer

· 3 years at Helptype

Previously: Luxoft, DataRobot

Self-serve test-harness author. Wrote the EDI partner sandbox that killed a week of manual coordination per onboarding.

MC

Mihaela Chirca

Data Engineer

· 4 years at Helptype

Previously: Medtronic, Siemens Healthineers

PHI reconciliation + broker-layer engineer. Wrote the nightly job that kept the clinic-group migration green for 60 days straight.

SB

Sergiu Barbu

Healthcare Integration Lead

· 7 years at Helptype

Previously: Cerner, Epic Implementation Partners

EHR integration specialist across Epic, Cerner, and Veradigm. Owns the audit-tap pattern used in clinical engagements.

IS

Igor Savin

Shift Lead

· 3 years at Helptype

Previously: Atos Managed Services, Orange Moldova

24×7 shift lead for clinical helpdesk. Designed the weekend cutover runbook the hospital case study ran on.